Legal

Privacy Policy

Last updated: April 2025

Persuasion Academy by RA ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to it.

1. Information We Collect

We collect the following types of personal data:

Identity and contact data — your name and email address, provided at the time of purchase.
Transaction data — details of your purchase, processed via Razorpay. We do not store your card, UPI, or banking details — these are handled entirely by Razorpay under their own privacy and security policies.
Usage data — basic information about how you access and interact with the programme platform, such as login times and module progress, where applicable.
Communications data — any messages or correspondence you send to us via email.

2. How We Use Your Information

To deliver and provide access to the programme you purchased.
To send you your access credentials and any important programme updates.
To process refund requests where applicable.
To respond to enquiries or support requests.
To comply with legal obligations.

We do not use your data for automated decision-making or profiling.

3. Marketing Communications

We may send you occasional updates about the programme or future offerings from Persuasion Academy by RA. You can opt out of marketing emails at any time by clicking the unsubscribe link included in each email or by writing to us at Persuasionacademybyra@gmail.com. Opting out of marketing will not affect transactional emails (such as purchase confirmations or access details).

4. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your data with:

Razorpay — solely to process your payment transaction.
Email service providers — to deliver your access credentials and programme communications.
Legal authorities — where required to do so by applicable law or regulation.

5. Data Retention

We retain your personal data for as long as necessary to provide you with access to the programme and to comply with our legal obligations. If you request deletion of your account and data, we will action this within 30 days, subject to any legal retention requirements.

6. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Payment information is handled exclusively by Razorpay, which is PCI-DSS compliant.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data, subject to legal obligations.
Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at Persuasionacademybyra@gmail.com.

8. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use advertising or tracking cookies. You can disable cookies in your browser settings; however, this may affect access to parts of the programme platform.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email. The current version will always be available on this page with the date of last update indicated above.

10. Contact

For any questions, requests, or concerns regarding your personal data, please contact us at:

Persuasionacademybyra@gmail.com